UI/UX custom design

Put your users in the center – and your business will thank you

Why go for outsourced UI UX design services

The success of your software is not just in the code. It’s your user’s experience with it – the first impression, the ease of use, the clarity of the design. And bad UX can – and most probably will – cost you customers. So, when you don’t have UX/UI experts in-house, get support from people who know how to make your app as usable and enjoyable as possible. 

If you’re outsourcing software development as a whole, it makes sense to find a software development company that’s also an expert in UX/UI design. That way, you can have the best user experience practices applied and the right user flow designed while your app is created. But even if you’re creating your app internally or already have one and want to improve the user experience, working with UX/UI pros to audit the user experience and suggest ways to improve it is also a good idea.

Which is what we at DeSmart are happy to do (in either case). We know the importance of UX/UI design – from user-friendly navigation to conversion-boosting checkout flows to overall ease of use.

After all the user is in the center of your app – it’s who decides whether your software catches on or fails in the market. Especially important if you’re in a crowded industry where it’s easy to pick a competitor instead. And that can happen when frustration peaks as your customer – for the umpteenth time – tries to figure out where to click or what to do next.

Nobody likes that. You probably don’t like that, either. So, don’t do it to your customers. Let us help.

What do UI/UX design and development services include?

(If you don’t really need to read the answer to this question, scroll down to learn more about the specific mobile app development services we offer at DeSmart. We’re mostly doing this so that our SEO person is happy. ;))

UI UX design services go hand in hand with software development. In fact, they should be a part of it, with developers and UX/UI designers working together to create a functional and usable user interface. This can include:

  • Researching user needs to build an app they actually need and will want to use. Based on the research, you create user personas that will help you come up with relevant scenarios of the ways they’ll use your software and the features they’ll need (and how they should work.)
  • Prototyping and then building user interfaces together with software developers in a way that’s centered on the user and their needs – and not on what the board wants (as much as you want to keep the board happy, too.)
  • Testing the prototypes (and the MVPs, too) with real users to gather feedback and introduce any improvements that will make the product more usable (and, consequently, will help attract and retain more users.)
  • Designing and optimizing user flows, making it easier to perform the key actions in your software, like signing up for a free account, upgrading to a higher plan, going through checkout and paying for products, and doing all the things that will make them want to use the app and discover the features they will later find indispensable (and, hence, make them stick with your platform or app.)
  • Designing for different screens and devices, and also for accessibility, making it easy to use your app in countless different circumstances and by people with different abilities.
  • Making sure everyone’s needs are met – those of your users, but also – as a natural result – of your business. Because your business needs happy customers to make money. Period.

Now, if you’re looking for a UI UX design services company for your next project, scroll down to see what we offer and why it’s probably a good idea to chat with us.

UI and UX design services at DeSmart

  • User interface design

    Build an app with a user interface that not only looks great, but also makes people actually want to use your app (instead of throwing it out the window.)

  • User experience design

    Create user flows, user journey maps, and entire apps based on user research and their needs, following user-centered design principles (and not just your CEO’s preferences)..

  • User research

    Get to know your users to create relevant user personas and user stories that will help build features peoply actually need.

  • Web design services

    Delight your customers with an impeccable user experience in your app and a design that’s a pleasure to look at.

  • System design

    Organize the visual hierarchy and all the design elements to create a coherent whole that’s easy to work with for designers and developers.

  • User path optimization

    Improve the obstacles your users encounter in your app to get more conversions and avoid dropouts.

  • A/B testing

    Test designs and functionality and pick the ones that elicit the best user response.

Why choose DeSmart as your UI UX design services company?

We’re a team of senior devs with 20 years of experience in custom app development services. But even more importantly, we didn’t get stuck in our ways 20 years ago. Which is why we put the user first and hire people who know how to create truly user-centered products.

From user research all the way to designing every single user interaction (and entire user flows), we’re dedicated to helping you create software that people enjoy using. And that, as a result, keeps propelling your business forward.

Our UX/UI design projects

Part of what we’ve done for clients across industries, including logistics, automotive, SaaS, and more, was designing the user experience and interface for their apps. When developing software, we have the opportunity to put the user experience at the center right from the start and create software solutions that favor it.

What our clients say about our web app development services

DeSmart Software Development has succeeded where several other companies have not. I started this project with a certain vision of what I wanted, but no other companies have been able to provide me with what I wanted. With DeSmart Software Development, I have gotten what I wanted and more.
We received a great deal of effort for our money, and I’m happy with our collaboration. The quality of work was professional, and their team identified any bugs by themselves most of the time. Based on the ideas we provided, they came back with an improved solution. They also gave us extra product functionalities.
The initial meeting we had with DeSmart before we started the project was really effective. I recommend doing so if you have the opportunity. Also, their communication, speed of development, and expertise were impressive. DeSmart was excellent at providing their own ideas, which benefited the project greatly.
DeSmart is synonymous with service quality. The company works in a truly agile mode, regularly delivering work increments, which allows to quickly and easily synchronise on requirement details. I was especially impressed with the dev team’s capability to quickly learn and start using our new APIs.
I’d highlight that their ability to adapt is exceptional. We didn’t go with a fixed scope and ended up with a different product than we’d had in mind. They were accommodating of changes and adjustments. That made them very easy to work with. They were also very transparent about pricing, which we appreciated.
I was impressed with their developers' efficiency, speed, and flexibility . Cooperation was smooth and uninterrupted. Monitoring of resource consumption to be improved. Great culture fit. Good value for cost. Company values aligned.


We realize you might not be familiar with all the aspects of the software development process. So here are a few pointers and explanations you might find helpful. And if you have more questions, send us a message, and we’ll get back with the answers.

What are the first steps when we start working together?

1.We always start with consulting your project with our product and business teams to see if we’re indeed a good fit.

2.We’ll then create a cost estimate and a proposed timeline.
Then we’ll organize workshops to help us define the business and product requirements so that we can build the best software solution for your needs. The people who took part in the workshops will make up the foundation of your project team.

3.We sign the contract and set up a kickoff meeting to nail down all the project details.

What are the benefits and drawbacks of the technologies you use?

Our development team will talk you through all the benefits and drawbacks of a specific technology for your specific project so that you know all you need to know to make your decision before you actually make it.
One of DeSmart’s core values is transparency, and we always inform our clients about any risks involved.

Will I work with a dedicated contact person on your team?

This really depends on your requirements. We have project managers, testers, and developers on board, and everyone’s equally involved in the project. This means you can talk directly to the developer working on your software and avoid the usual miscommunication that can happen when information travels through the hands and keyboards of multiple people.

Do you use project management software like, e.g. Jira?

Yes, we communicate using Slack and Jira and try not to use email too much. We’re also open to adjusting to the tools your company uses.

Are you a stable company?

Oh, we are. In the past 19 years, we’ve completed over 200 projects and have a full-time in-house team of about 30 people. We’re also the founding members of sodapl.com – the Polish Software Development Association. Go to https://clutch.co/profile/desmart to read what our current and past clients have said about working with us.

Why would I want to work with you?

We’re a boutique software house hiring a maximum of 30 people. Among other things, this means that your project is always a priority for us – we just can’t take on too many projects at a time. We’re also super honest and transparent and will always give you a clear picture of what’s going on.

Our team includes experts with many years of experience, and we’re often asked by other software houses to support them with their projects.

We also have a unique company culture. We’re teal-oriented and value a human approach to software development (which is why “Human-first software development” is our tagline) and work in general. And you can see it both in how we run the company and the way we work with our clients.

Who can I talk to about an upcoming project?

Set up call with Bartosz Drzewiński - here's his calendar.

Contact us

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